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Testimonials

Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

Woke up Friday morning to a cold house. Called the repair guy. More bad news followed as the repair guy told me a needed a few parts and that they were not available for a couple weeks. Now my furnace is over 20 years old and I was planning to replace it this spring anyways so I started to look around for a new furnace and AC unit and to get them installed ASAP. I called several local HVAC services and had a couple people come by and give me quotes. About 3pm I finally called Buttons Heating because I had just heard their ad on 94.9 and was put in touch with Todd Buttons. After talking to Todd over the phone for 10 minutes I was ready to commit to having them do the install of my new equipment. He gave me all the info I needed to look up the equipment online and the prices of each item. Buttons was the only company I talked to that was able to promise me a Saturday install. Being -10 outside it was exactly what I needed. Todd came by and gave me a quote took all the measurements and setup the service for 8am Saturday morning.
On Saturday morning 3 guys showed up minutes after 8 and started right in to switching out the old for the new. The crew was very friendly and efficient. In less than 4 hours they had it all changed out and the heat on. They tested everything and gave me detailed info on what I had installed. I looked at the job they had done it was impressed by the quality of the workmanship. Everything was nicely fitted, the hoses were nicely run no kinking, the ducks were properly sealed and the piping was very straight. No great gobs of silicone no mess. Old equipment removed and scrapped for me as part of the service.
Really great work from a small family business. They beat the price of the bigger companies, with better equipment and installed it when I needed it most.
Great work Buttons Team! I’ll recommend you over anyone else.
 
Date of Posting: 06 March 2017
Posted By: Brian
Great job by everyone at Button's Heating! From the first phone call, where I was able to get loads of info from Nigel, to the in-house visit by Todd where he gave us lots more information, advice/opinion, suggestions, and made sure we were going to get the right unit for our needs. Todd was knowledgeable, honest, upfront, personable, and was willing to take the time to explain everything and answer all our questions. He wasn't pushy or commission driven. All appointments were easy to set up and everyone was always on time. The install technicians Jonathan and Mark and the service technician Mario did an awesome job installing the unit and all the associated parts and components, setting everything up, making sure everything was working properly, and then taking the time to go through and explain everything. Office staff was great as well, always courteous and helpful. Great job Button's Heating! Very good experience! Definitely glad we called, very highly recommended! Will definitely be a repeat customer!
 
Date of Posting: 27 September 2016
Posted By: Eugene
Anyone who has done a significant home renovation knows that even with the best laid plans sometimes things don't go as hoped. We did a major HVAC job on our home recently that required tearing open walls and ceilings for new duct work in addition to replacing and moving the furnace and replacing the a/c. We had an HVAC engineer draw up the plans and got 3 quotes from 3 reputable companies. We chose Button's to do the job because they were competitive in terms of cost but also because I felt that it mattered to them that I be pleased with the job. It turned out to be an excellent choice. The engineer committed a major oversight that meant that major changes had to be made to the plan. This meant more time and work for Button's but they honoured their original quote. I think most other companies would have charged more or done a shoddy job just so they could move on. The job took longer than planned as a result but I am very pleased with the outcome. Anyone I dealt with from Button's throughout the process was professional in their manner. I would strongly recommend Button's for any HVAC work you require.
 
Date of Posting: 27 July 2016
Posted By: Chris Montgomery
“Both Mitch (Sales) and John and Michael Hill (Installation team) were very thorough and professional in their approach. I felt that I was guided well through the whole process of having a new AC installed. The installation team were very experienced, thorough in their installation and more importantly provided some excellent guidance and advise on related activities. Their customer focused approach gave me the confidence that I had made the right selection decision and look forward to a good future relationship with Buttons. I will definitely recommend them to my friends and acquaintances”
 
Date of Posting: 21 July 2016
Posted By: Darryl D’Mello
My first impression on what sold me on Button's Heating and Air was not the price, but the detailed and thorough meeting we had with Todd. Like other reviewers I read here, they were not the first company to come and give us a quote, nor were they the cheapest. Todd explained in detail and answered all of our questions and concerns without hesitation. After he left, my husband and I cancelled the next appointments because we were confident and comfortable with our choice to use Button's Heating and Air. We called him within the hour to schedule the work, which consisted of a new high efficiency Daikin Furnace and A new A/C. The team of installers that came were timely, polite, efficient and clean. The completed job is absolutely just what we were promised and expecting. Thank you Justin and Team. We could not be happier with our choice to use Button's, and would highly recommend to anyone out there who wants to feel confident with their choice. Great job guys and Todd, thank you for keeping all of your promises - we are thrilled.
 
Date of Posting: 28 April 2016
Posted By: Erica & Mike

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